It has been more than 10 minutes and my newly added ATM still shows Red Cross instead of Green PreInstalled check
Database columns had some null values for two particular ATMs (from the time of Database migration). Checking it from tekexatm table and marking it as not null (some valid value), fixed the problem.
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Upload Service/channel issue and its Remedy
# Possible causes of 'Upload channel failure' and how to resolve this issue. Meaning of Upload Channel failure : When EJ/file is not coming on server from ATM Below are the Possible causes of 'Upload channel failure' on ATM: 1) Port Block issue due ...
Reason for not showing 5 rotating welcome campaigns on ATM
If you have not selected "Rotating" option for welcome ad type in Workorder management--> configure Ad points then only it will show single screen in builder module,Kindly deactivate the workorder first if already activated without selecting the ...
Terminal showing two indiciators in ATM mgmt page.
Double indicators are being visible for this ATMs because, for the corresponding FI, the FI content type is set as "Graphics and Text", so it is showing status for both Graphics and text, but if you would have selected the content type as "Graphics ...
Campaign failing to download on a communicating ATM
Problem happens due to a known problem of stuck acm.zip file in temp folder of ATM. Remote deletion of that file from ATM resolves the issue.