Reason for not showing 5 rotating welcome campaigns on ATM
If you have not selected "Rotating" option for welcome ad type in Workorder management--> configure Ad points then only it will show single screen in builder module,Kindly deactivate the workorder first if already activated without selecting the rotating checkbox and then select "Rotating" option from Workorder management against welcome ad point.
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Terminal showing two indiciators in ATM mgmt page.
Double indicators are being visible for this ATMs because, for the corresponding FI, the FI content type is set as "Graphics and Text", so it is showing status for both Graphics and text, but if you would have selected the content type as "Graphics ...
Reason for the HCP failure during installation.
Below are the findings on the issue where HCP communication test was failing during the agent install. 1) In Hcpconfig.scr file the IP and Port details where on a single line as mentioned below. TimeoutInMins=200 FailureWaitTimeInMins=10 ...
Command History Is Not Showing Any Data
Try clearing the Processor Server cache and that should resolve the problem
Campaign failing to download on a communicating ATM
Problem happens due to a known problem of stuck acm.zip file in temp folder of ATM. Remote deletion of that file from ATM resolves the issue.
Upload Service/channel issue and its Remedy
# Possible causes of 'Upload channel failure' and how to resolve this issue. Meaning of Upload Channel failure : When EJ/file is not coming on server from ATM Below are the Possible causes of 'Upload channel failure' on ATM: 1) Port Block issue due ...